Troubleshooting

Common Monster Hunter Outlanders Errors and How to Fix Them

Most launch-window problems are one of five things: a failed download, a black screen, a crash, a login loop, or a connection error. This page walks through each, in the order that actually fixes them. A few problems that feel like errors — attacks that bounce off, hunts that stall, materials you can't find — are game systems rather than faults, and the same is true of the monster fights people most often get stuck on. Those come next, with the full tactics now living on the monsters & tactics page.

Troubleshooting Last updated: ~10 min read

At a glance

First move
Restart the app, then the phone
Download stalls
Free storage, switch to stable Wi-Fi
Black screen / crash
Update OS, clear cache, reinstall
Login loop
Check account, time/date, and server status
Connection errors
Test other networks and servers
Hits do nothing
Check the sharpness bar — a red bar bounces attacks off
Stuck on a monster
Most walls are targeting or timing, not gear — see the monsters page
Short on money
Sell spare monster materials; keep rare parts for the player market

Start with the basics

Before chasing a specific error message, run this short checklist — it clears a surprising share of problems on its own:

  • Force-close the app and reopen it.
  • Restart your phone to clear background load and stale network state.
  • Confirm your connection by trying another app that uses the internet.
  • Check free storage — a nearly full phone breaks downloads and updates.
  • Update the game and your OS to the latest available versions.

If your device is barely supported, some of these symptoms will be performance limits rather than bugs — see the system requirements page.

Download and install errors

Stuck at "waiting", a download that never finishes, or an install that fails partway usually points at storage or connectivity.

  • Free up space beyond the listed size, so the first-launch data pull has room.
  • Use stable Wi-Fi and avoid switching networks mid-download.
  • Pause and resume the download in the store, or restart the store app.
  • Update the store app if its own version is out of date.

If the listing will not appear at all, that is an availability question rather than a download fault — the region lock FAQ and the download guide cover it.

Black screen or crash on launch

A black screen right after the logo, or a crash back to the home screen, is one of the most common mobile issues. Try these in order, stopping when it works:

  1. Force-close and relaunch the app.
  2. Set graphics lower if you can reach the settings menu — heavy defaults overwhelm weaker phones.
  3. Clear the app's cache (Android) or offload and reinstall (iOS).
  4. Reinstall the game as a last resort — note that local-only data may be lost, so link your account first if the option exists.

Overheating can also masquerade as a crash: if the phone is hot, let it cool and try again.

Tip: link your account early

Before reinstalling or clearing data, make sure your progress is linked to an account if the game offers it. That single step turns a scary fix into a harmless one.

Login and account errors

If the game refuses to sign you in or loops back to the login screen, the cause is often local rather than server-side:

  • Check date and time settings. An incorrect clock breaks secure connections.
  • Confirm you're using the intended account, especially on shared or family devices.
  • Retry later — brand-new servers are often overloaded during the first days after launch.

If nothing changes after a few attempts, it may be a genuine server problem affecting many players, in which case waiting is the fix.

Connection and disconnection errors

"Cannot connect to server" or mid-hunt disconnects point to the network or the servers. Isolate which:

  • Switch networks — try mobile data instead of Wi-Fi, or vice versa.
  • Restart your router if you're on Wi-Fi.
  • Test another online game or video to see whether the problem is your whole connection.
  • Wait out peak hours, as server load spikes immediately after launch and during events.

Disconnects during multiplayer add an extra layer — see how to play with friends for party-specific tips.

Performance: stutter and overheating

If the game runs but feels rough, that is usually hardware and settings rather than an error:

  • Lower graphics and cap the frame rate for a steadier experience.
  • Close background apps to free memory.
  • Remove the case and avoid charging while playing to reduce heat.
  • Take short breaks during long sessions to let the phone cool.

The graphics & control settings guide has recommended toggles for smoother play.

Never use unofficial "fix" apps

Tools that promise to boost performance or unlock content often do harm. Fix problems through the game and your device's own settings, and install only from official stores.

Not every problem is an error

Some of the most commonly reported "bugs" are actually game systems doing their job. If a hunt fails in one of the ways below, don't reinstall anything — the fix is in the mechanics.

Your attacks bounce and deal no damage

Hits that fail to land — you swing into a weak point, nothing happens, and the combo is cut off — are almost never a fault. They are the sharpness system. A weapon whose sharpness bar has fallen to its lowest, red level bounces: the attack is deflected even against a weak point, and the animation stops. Deal with it through the weapon, not the phone.

  • Raise the sharpness level. Green and above removes bouncing entirely, blue is comfortable for most hunts, and white is the best state, adding raw damage and stronger element bonuses.
  • Watch the bar between combos, not after a hunt. A bounce costs you a full animation, which is usually the moment you get punished for it.
  • Plan the upgrade route around the monsters you actually hunt. Sharpness is raised with Radiantite-class materials that drop from high-difficulty investigations and specific large-monster hunts; bring Buddy hunters when you farm them.

The best weapons page explains the six sharpness levels and what each one changes.

The monster won't stay down

Failing to turn damage into a knockdown can feel like a difficulty wall, but it is usually a targeting problem. Every part of a monster carries its own durability and resistance, so hitting whatever happens to be in front of you is often the least efficient thing you can do. Breaking a part counts: taking out a monster's legs can strip its mobility outright, and concentrating on a high-value part brings both the break and the bonus material drops forward.

The pattern to fall back on is simple: land clean hits on the weak point until the part breaks, spend the vulnerable window the break creates on your heaviest attacks, then repeat as it recovers. A fully charged smash from a Great Hammer — or a guard counter from a shield weapon — can also force a monster out of an attack it has already started winding up, which resets its behaviour and buys the same kind of window without waiting for a break. In a group, agree beforehand who baits and who attacks the weak point; that holds whether you are chasing a knockdown, a part break, or a co-op synergy window.

You can't find the materials your upgrades need

A stalled upgrade track is usually a specific material rather than a glitch. Radiantite — the glowing amber ore used for fire-element and heat-resistant gear as well as for raising weapon sharpness — is concentrated in volcanic belts, lava caves and geothermal areas rather than spread evenly across the map. It is also guarded: the monsters that nest on those veins are territorial, so gathering there without clearing them first is how you get ambushed mid-pickup.

  • Go where the ore is — the hot, geothermally active zones rather than the general map.
  • Clear the area first. The monsters living on the veins also drop a higher-grade refined version of the ore, which is what high-tier crafting wants.
  • Time your pickups around the monsters' patrol pattern instead of standing on the vein and hoping.

You never have enough money

Running short of currency is a system, not a bug. Outlanders spreads income across several tracks so that no single activity carries the whole economy, and the players who stop feeling poor are the ones who run more than one of them.

  • Every hunt pays. Monster drops are collected into your bag automatically, and they are worth very different amounts. Sell ordinary materials to the system vendor for base currency, and keep rare ones back — high-level crafting parts sell for several times their base value on the player market, and they usually move quickly.
  • Run the daily loop. Repeatable daily tasks are the least exciting income in the game and the most reliable one; the payout compounds simply by showing up.
  • Farm limited-time dungeons. Timed dungeons carry extra drop-rate bonuses on top of their normal rewards, which makes them the best-value activity while they are open. Go in with a party and a sensible split of damage and support rather than four damage dealers.
  • Gather on the way. Herbs, ore and wood sell for little individually, but they are consumed constantly, so a regular collection route is a steady floor under your income rather than a spike.
  • Craft to order. With surplus materials, turning them into gear the market wants is worth more than selling the raw parts — provided you check demand first. Crafting on a guess is how you end up with unsellable stock.

One habit ties it together: watch what changes after a version update. A patch that adds new gear creates sudden demand for specific materials, and players who already hold them sell into the peak. That is the difference between farming currency and trading on it.

You can't trigger the stacked-stone meditation

This is a short mini-game that lives in the world, not a hidden quest, and it needs no unlock — so looking for a menu entry is the mistake. Walk up to the site in the field.

  • Stack every stone in the area onto one pile. Slide a stone's position by dragging, then use the rotate control to turn it before it settles.
  • Height is the win condition. You are building a stable tower to a target height, so balance and centre of gravity matter more than speed.
  • Rewards are resources, and finishing it can surface hidden content in the area.

Its neighbours on the map work the same way: the other exploration mini-games, and the endemic-life captures you make with a bug net, are optional world activities that pay out resources. None of them needs a prompt from a menu.

The monster fights people get stuck on

Some fights stop players for days, and the cause is almost always a mechanic rather than gear. Each of the monsters below has one idea you have to answer; once you can name it, the fight becomes ordinary. The full tactics now live on the monsters & tactics page, so this is the one-line read and the pointer to it.

WallThe one-line readWhere to read more
Pink RathianPunish the recovery after a fire breath rather than the charge; a flash bomb interrupts it mid-attack.Full fight
BarrothThe mud is the fight — water strips the armour layer, and the head stays hard even bare.Full fight
LegianaKeep the sky in view; its shed scales leave glowing traps and the charged burst is too big to roll.Full fight
NergiganteBreak the spikes while they are white — black ones cut incoming damage by roughly ninety per cent.Full fight
Kushala DaoraThe head is the only opening; do not throw a flash while it is circling low.Full fight
Radiant speciesA setting-specific mutation, not a Tempered tag — new projectiles, extra venom, moved part values, and a frenzy at the height of battle.Radiant species

Two details that catch people out apply across that list. Wide-area poison is common to the Radiant family, and the Radiant Pukei-Pukei in particular hunts down plants when it is badly hurt and comes back enraged, spraying poison widely with its head and tail both strengthened and its poison rate climbing — so antidotes are not optional against it. And none of these is a reinstall: if a wall is stopping you, the fix is a mechanic, and the monster you can already beat is the right place to start. The co-op guide covers the team seats those fights expect.

Values may change

Monster Hunter Outlanders is a live game and the launch is still ahead of us. Specific error messages, their causes, and the fixes that work can all change with patches and server updates — always check the latest in-game notices and your store listing. This page reflects what we understand as of the date above.